Tag Archives: business

Service at McDonald’s?

I’m not kidding. I’m now in Shenzhen again and this afternoon I had lunch at McDonald’s and I ordered a set meal that comes with a choice of three flavouring powder for the fries. What was amazing is that the crew on the floor offered to mix the powder and the fries in the paper… Read More »

How the ax falls, Filipino-style

According to a colleague of mine, the following is apparently an “ISO-certified” practice of eliminating redundancies in an organisation in the Philippines: — 48 hours before shutting down the operation, SWAT teams in janitorial disguise conduct metal detector/security checks in the premises. — 24 hours before shutting down the operation, maintenance is instructed to ship… Read More »

Forbidden coffee

Several years ago when I visited Beijing, I remembered observing with a tinge of sadness the presence of a Starbucks joint within the Forbidden City. At that time, I already thought it was sacrilegious for a commercial entity to taint the Forbidden City’s historical significance. Good thing now the Seattle-based coffee chain has been banished… Read More »