Tag Archives: management

Blind leading the blind

My recent observation of the workplace: People who are clueless about operational issues are making decisions on operations. To make matter worse, people who are vested with the authority to approve those decisions have an implicit trust in the clueless. Technorati Tags: management workplace

Sweatshop operators out there, take note!

While they share a similar set-up, Costco is in fact the antithesis of Wal-Mart. Unlike Sam’s Club, Costco has embraced good business practices and treats its employees with respect. Jim Sinegal, its CEO, rejects Wall Street’s assumption that to succeed in discount retailing, companies must pay poorly and skimp on benefits, or must ratchet up… Read More »

Giving 103% at work

I’m sure you have all been to those business meetings where the boss extorts, oops, exhorts employees to strive to achieve 101% of the target. Well, let’s one-up the situation (two, if you do the math). Here’s a formula that might prove helpful in delivering 103% results: What makes life 100%? If: A B C… Read More »