The Final Insult: How HSBC’s Bureaucracy Valued a Checkbox over My Retirement Funds
After months of battle, HSBC’s final answer wasn’t a solution; it was a masterclass in corporate indifference.
Tag Archives: bureaucracy
HSBC Holds My Retirement Funds Hostage in a Bureaucratic Nightmare Loop
Let me tell you a story. It’s a story about trying to get what is rightfully yours from a global banking giant. It’s a story about a customer service black hole so profound, so utterly devoid of logic, that it would be comical if it weren’t for the fact that it’s my retirement savings they’re… Read More »
Aussie saves life, loses money
Whoever said one good turn deserves another probably hasn’t been to Singapore. Apparently an Aussie by the name of Filip Lou did the unthinkable by diving into the Singapore River to save a woman who attempted suicide after a break-up with her boyfriend. In the process, Lou got injured and both hero and damsel-in-distress were… Read More »
Much ado about workflow
One thing that struck me after six months in Shenzhen is the inexplicable obsession with workflow by the locals. Everywhere you go, there is likely to be an established workflow for doing things: Register at counter A, wait for your turn at room B on level 3, pay at counter F on the ground floor,… Read More »